Privacy Policy

Privacy Policy

Last Updated: 31/12/2024

Rinso Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our app, Rinso Services, and related services (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Payment Information: When you subscribe to a plan or make a payment, we collect payment details such as credit/debit card information through secure third-party payment processors.
• Service Information: Details like your location, preferred schedule, and any specific requests for car wash services.

1.2 Information We Collect Automatically

• Usage Data: Information about your interactions with our app, such as pages visited, features used, and the time spent on the app.
• Device Information: Details about your device, including device type, operating system, unique device identifiers, and mobile network information.
• Location Data: With your consent, we may collect precise location data to provide location-based services.

1.3 Information from Third Parties

• If you sign in using third-party services like Google or Facebook, we may collect basic profile information such as your name and email address.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services.
• Process payments and manage subscriptions.
• Communicate with you, including sending confirmations, updates, and promotional offers.
• Personalize your experience and provide tailored content.
• Ensure the safety and security of our app and services.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the app, processing payments, or delivering services.
• Legal Requirements: When required by law or to respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Your Choices and Rights

• Account Information: You can update or delete your account information directly in the app.
• Location Data: You can enable or disable location services through your device settings.
• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Data Access and Deletion: You may request access to or deletion of your personal data by contacting us at [email address].

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our app and indicating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Rinso Services
Email: support@rinso.in

Thank you for trusting Rinso Services with your car care needs!